
POLICIES
Booking PolicY
-
A two-night minimum is required for all stays
-
No same day reservations are allowed
-
Please book at least two days ahead.
-
We will be unable to accommodate your reservation if it is made after 6PM two days prior to arrival
tent occupancy PolicY
-
For your comfort and safety, we have the following occupancy policies per tent accommodation:
-
Queen Tents:
-
Our Queen tents allow up to a maximum of two adults and up to two children.
-
This accommodation comes with one Queen bed and up to two single beds.
-
-
Family Queen Tents:
-
Our Family Queen tents allow up to a maximum of three adults or up to three children for a maximum occupancy of five people.
-
This accommodation comes with one Queen bed and up to three single beds.
-
-
Cancellation PolicY
-
Cancellation is free up to 30 days before your check-in date with 100% refund.
-
If you cancel within 30 days of check-in, you will not receive any refund, but may use the amount paid as a credit for future dates.
-
Bookings made using any specials, offers, discounts, or free-nights from Eco-Camps are subject to a cancellation fee equal to the full-price of one night's stay after your booking is made. Cancel within 30 days of your check-in date will result in no refund, but may use the amount paid as a credit for future dates.
WEATHER PolicY
-
We want you to enjoy your stay, but unfortunately the one thing we cannot control is the weather!
-
HEAT: When the temperature at any of our locations is going to exceed 75 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.
-
COLD: When the temperature at any of our locations is going to be below 50 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.
-
Unfortunately we are unable to provide refunds, but are happy to accommodate any other dates at any of our locations you would like to book, subject to availability.
-
RAIN: We do not provide any refunds or the ability to book alternative dates if it rains.