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POLICIES

Booking PolicY​​​​​​

  • A two-night minimum is required for all stays

  • No same day reservations are allowed

  • Please book at least two days ahead.

  • We will be unable to accommodate your reservation if it is made after 6PM two days prior to arrival

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tent occupancy PolicY​​​​​​

  • For your comfort and safety, we have the following occupancy policies per tent accommodation:

    • Queen Tents: 

      • Our Queen tents allow up to a maximum of two adults and up to two children. 

      • This accommodation comes with one Queen bed and up to two single beds.

    • Family Queen Tents: 

      • Our Family Queen tents allow up to a maximum of three adults or up to three children for a maximum occupancy of five people. 

      • This accommodation comes with one Queen bed and up to three single beds.

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Cancellation PolicY​​​​​​

  • Cancellation is free up to 30 days before your check-in date with 100% refund.

  • If you cancel within 30 days of check-in, you will not receive any refund, but may use the amount paid as a credit for future dates.

  • Bookings made using any specials, offers, discounts, or free-nights from Eco-Camps are subject to a cancellation fee equal to the full-price of one night's stay after your booking is made. Cancel within 30 days of your check-in date will result in no refund, but may use the amount paid as a credit for future dates.

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WEATHER PolicY​​​​​

  • We want you to enjoy your stay, but unfortunately the one thing we cannot control is the weather! 

  • HEAT: When the temperature at any of our locations is going to exceed 75 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.

  • COLD: When the temperature at any of our locations is going to be below 50 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.  

  • Unfortunately we are unable to provide refunds, but are happy to accommodate any other dates at any of our locations you would like to book, subject to availability.

  • RAIN: We do not provide any refunds or the ability to book alternative dates if it rains.