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POLICIES

Booking PolicY​​​​​​

  • A two-night minimum is required for all stays

  • No same day reservations are allowed

  • Please book at least two days ahead.

  • We will be unable to accommodate your reservation if it is made after 6PM two days prior to arrival

  • By booking with Eco-Camps Temecula you voluntarily agree to our Guest Release and Waiver of Liability found in our FAQ and referenced in our Terms at Checkout

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tent occupancy PolicY​​​​​​

  • For your comfort and safety, we have the following occupancy policies per tent accommodation:

  • Queen Tents: 

  • Our Queen tents allow up to a maximum of two adults and up to two children. 

  • This accommodation comes with one Queen bed and up to two single beds.

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Cancellation PolicY​​​​​​

  • Cancellation is free up to 30 days before your check-in date with 100% refund when booking our Standard Rates as listed above on this page. If you cancel within 30 days of check-in, you will not receive any refund, but may use the amount paid as a credit for future dates. Current rates will apply.  We do not charge a rebooking fee. 

  • Bookings made using any specials, offers, discounts, or free-nights below our standard rates above are non-refundable. 

  • Bookings made that include any of the following holiday dates are non-refundable, but changeable with no change fee for 2022 dates include February 12-14, May 27-30, July 1-4, September 2-5 2022

  • We do allow date changes and we do not charge change fees. Current rates at the time of rebooking will apply. Once cancelled, rebooking is based on availability and not guaranteed. 

  • Cancellations within 7 days of check-in are non-changeable and non-refundable. 

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WEATHER PolicY​​​​​

  • We want you to enjoy your stay, but unfortunately the one thing we cannot control is the weather! 

  • HEAT: When the temperature at any of our locations is going to exceed 75 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.

  • COLD: When the temperature at any of our locations is going to be below 50 F degrees at night, we offer you the ability to reschedule your stay, so long as you contact us at least 72 hours prior to your check-in date.  

  • Unfortunately we are unable to provide refunds, but are happy to accommodate any other dates at any of our locations you would like to book, subject to availability.

  • RAIN: We do not provide any refunds or the ability to book alternative dates if it rains.